Privacy Policy

1. Introduction

VoltarisTech Inc. ("we", "our", "us") is committed to protecting the privacy of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Information you provide:

• Contact details (name, email address, phone number, company name) submitted through inquiry forms.
• Product requirements, quantities, and technical specifications included in quotation requests.
• Communication records from email exchanges with our sales and support teams.

Information collected automatically:

• Device and browser information (type, version, operating system).
• IP address and approximate geographic location.
• Pages visited, time spent, and navigation patterns on our website.
• Cookies and similar tracking technologies (see our Cookie Policy for details).

3. How We Use Your Information

We use the information we collect to:

• Process and respond to your quotation requests and inquiries.
• Provide product information, technical support, and customer service.
• Communicate with you about orders, shipments, and account-related matters.
• Improve our website, products, and services based on usage patterns.
• Comply with legal obligations and enforce our terms of use.

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Authorized distributors and manufacturing partners to fulfill your product inquiries.
• Service providers who assist with website hosting, analytics, and email delivery.
• Legal authorities when required by law or to protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Inquiry records are typically retained for a period of 3 years after the last interaction.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal information.
• Object to or restrict certain processing activities.
• Request a portable copy of your data.

To exercise these rights, please contact us at info@voltaristech.com.

8. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our Services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact

If you have questions or concerns about this Privacy Policy, please contact us at info@voltaristech.com.